NeuroBridge Clinic (“we,” “us,” or “our”) is committed to protecting your privacy and safeguarding your health information. This Privacy Policy describes how we collect, use, and protect information obtained through our website https://neurobridgeclinic.com/ (the “Website”) and explains our obligations under the Health Insurance Portability and Accountability Act of 1996 (HIPAA).

1. Information We Collect Through the Website

A. Personal Information (Non-Medical)

When you use our Website, we may collect:

  • Name

  • Email address

  • Phone number

  • Information submitted through contact or appointment request forms

Unless explicitly stated, information submitted through the Website is not considered Protected Health Information (PHI) and should not include sensitive medical details.

B. Automatically Collected Information

We may collect technical data such as:

  • IP address

  • Browser type

  • Device information

  • Pages visited and usage data

This information is used for analytics, security, and Website improvement.

2. Protected Health Information (PHI)

PHI is health information that identifies you and relates to your medical condition, treatment, or payment for care.

PHI is not typically collected directly through this Website. PHI is collected and maintained through:

  • In-clinic visits

  • Secure patient portals (if applicable)

  • Phone, email, or other HIPAA-compliant communication channels

All PHI is handled in compliance with HIPAA and applicable state laws.

3. How We Use and Disclose PHI (HIPAA)

Under HIPAA, we may use or disclose your PHI for the following purposes without your written authorization:

A. Treatment

To provide, coordinate, or manage your healthcare and related services.

B. Payment

To bill and collect payment from health plans or other entities.

C. Healthcare Operations

For quality assessment, training, licensing, and administrative activities necessary to operate our clinic.

D. As Required by Law

When required by federal, state, or local law, or to comply with legal proceedings.

E. With Your Authorization

Any use or disclosure outside these purposes will require your written authorization, which you may revoke at any time.

4. Your Rights Under HIPAA

You have the right to:

  • Access your medical records

  • Request corrections to inaccurate or incomplete PHI

  • Request restrictions on certain uses or disclosures

  • Request confidential communications

  • Receive an accounting of disclosures

  • Obtain a paper or electronic copy of this Notice

  • File a complaint if you believe your privacy rights have been violated

We will not retaliate against you for filing a complaint.

5. Our Responsibilities

We are required by law to:

  • Maintain the privacy and security of your PHI

  • Provide you with this Notice of Privacy Practices

  • Notify you following a breach of unsecured PHI

  • Follow the terms of this Notice currently in effect

6. Cookies and Tracking Technologies

Our Website may use cookies or similar technologies to enhance functionality and analyze traffic. These technologies do not collect PHI. You may disable cookies through your browser settings.

7. Third-Party Services

We may use third-party vendors (e.g., hosting, analytics, scheduling tools). When these vendors have access to PHI, we require them to sign Business Associate Agreements (BAAs) as required by HIPAA.

8. Website Security Disclaimer

While we take reasonable measures to protect information submitted through the Website, online communication is not always fully secure. Please do not submit sensitive medical or insurance information through standard website forms unless explicitly stated as secure and HIPAA-compliant.

9. Children’s Privacy

This Website is not intended for children under the age of 13, and we do not knowingly collect information from children through the Website.

10. Changes to This Policy

We reserve the right to change this Privacy Policy and Notice of Privacy Practices at any time. Changes will apply to all PHI we maintain and will be posted on this page with an updated effective date.

11. Contact Information

If you have questions about this policy or wish to exercise your privacy rights, contact:

NeuroBridge Clinic
Email: [email protected]
Phone: (682) 267-9550
Address: 6913 Camp Bowie Blvd, Suite 177, Fort Worth, TX 76116

Privacy Policy